Aileron Design Privacy Policy
Our contact details
Aileron Design Ltd
22 Handel Road, Keynsham, Bristol, BS31 1BT
07837877420
The type of personal information we collect
We currently collect and process the following information: Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get personal information, and why do we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
When you enquire about our design services
When you engage in a consultation with us
When you sign up for our newsletter or updates
When you participate in surveys or feedback sessions
We also receive personal information indirectly from the following sources in the following scenarios: Cookies and Usage Data.
We use the information that you have given us to understand your needs better, communicate with you effectively, and enhance our services.
We may share this information with our trusted partners or collaborators involved in specific projects.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at info@aileron.design.
(b) We have a contractual obligation.
(c) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your personal information for the duration of our working relationship and for a period afterwards to meet legal obligations. We will then dispose of your information by ensuring it is securely deleted from our systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation or to you in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@aileron.design or 07837877420 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@aileron.design.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk